At Handwriting Without Tears, your entrepreneurial spirit and passion for helping children drives the work that we do. From readiness to writing and beyond, you will be contributing to the products and ideas that shape children’s lives and nurture empowered learners and innovators.
Join HWT and be part of a driven, dynamic team unlike any other.
WORKSHOP REGISTRAR
The Workshop Registrar is responsible for registering customers to attend HWT and School Sponsored workshops, fielding questions from customers and directing calls to the appropriate Workshop Coordinator and/or other personnel.
Job Duties:
Manage the registration process for HWT workshops.
Compile and maintain customer/workshop database, such as shopping cart for workshops and webinars.
Compile and maintain weekly ‘Workshop Count’ report.
Ensure filing is performed promptly and accurately.
Coordinate and manage phone and front desk responsibilities.
Manage and place orders for workshop inventory; manage and maintain office information sheets and manuals (update as needed).
Assist with general office duties and other miscellaneous responsibilities as needed to support the department, as well as assist other HWT staff as needed on special projects.
Enter new pricing and product codes into CMS.
Oversee the preparation and shipping schedule of the Audio Visual equipment for the HWT sponsored workshops.
Required Education/Skills:
High school diploma or equivalent required; B.A. or B.S. preferred.
1+ year related experience in customer service or office management.
Strong verbal and written communication skills.
Good organizational skills with the ability to handle multiple projects at once while completing quality work on a timely basis.
Ability to work independently (with direction) and with a team.
Strong service orientation and interpersonal skills in dealing with co-workers and customers.
Ability to excel in a rapidly changing environment.
Functional knowledge of MS Office.
Knowledge of ACT or similar customer relationship management database preferred.
Excellent attention to detail.
Ability to lift up to 40 lbs.
Ability to work some overtime.
Ability to sit for long periods of time.
Ability to access, input, and retrieve information from the computer.
APPLY ONLINE AT www.hwtears.com/about/careers
Handwriting Without Tears is an Equal Opportunity Employer