Manager of Sterile Processing

M-F 6-3

At Childrens, the regions only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring teamand join us in providing brighter, healthier tomorrows for the children we serve. Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview
Serves as the Manager for Sterile Processing/OR Supplies to accomplish organizational and departmental strategic goals and objectives. The Manager for Sterile Processing/OR leads and creates the supply chain goals and strategies for improving the operations and processes within Sterile Processing and OR supplies. The Manager of Sterile Processing/OR Supplies manages operations of a 24-hour department. Manages all aspects of certified and non-certified personnel in the care and handling of instrumentation used in the care of patients. Manages daily staffing and productivity. Acts as an extension of the Director by performing selected leadership duties as delegated by the Director.

Essential Functions

• Defines operational standards, organizes department-level activities to achieve optimum service delivery/systems/care/processes, setting high performance objectives for the department. Holds self and others accountable to meet stated objectives, outcomes, goals, timetables, and commitments, adhering to standards even in the face of unforeseen circumstances. Accountable for building and maintaining relationships with department managers and administrative leadership teams. Directs the activities and evaluates personnel working in the Sterile Processing area. Monitors compliance with sterile processing policy and procedures, AAMI guidelines, infection control requirements, and other regulatory agencies including Joint Commission. Responsible for tracking sterile processing data, develops and implements Performance Improvement plans as indicated by the data. Collaborates with the Surgical Services department to ensure correct instrumentation and supply inventory availability. Utilizes resources efficiently to standardize product inventory while maintaining an economically viable and safe environment. Serve as primary liaison to providers and core customers across all disciplines to enhance the quality of patient care. Possess knowledge to ensure compliance with organizational and regulatory standards. Communicate and maintain working relationships with SCL Senior Leadership in key support roles such as Director of Perioperative Services, Chief Nursing Officer, Medical Director of Perioperative Services, Infection Prevention and Risk Management. Rounding on supported departments The manager will assess the appropriateness of, and approve requests for, new instrument sets (in collaboration with the Supervisor) Responsible for developing and implementing on-boarding polices, education for current staff members, continuous development of Sterile Processing education. Develops and maintains an education plan based on the prioritization of training needs in the department and for the development of the technicians on an individual basis. Ensures resources are available to meet requirements of staff certification and conducts staff in-service as needed Identifies ways to improve the work processes of the Sterile Processing area, and to improve customer satisfaction. Makes recommendations to supervisor implements and monitors results as appropriate in support of the department goals and the mission of the Organization. Continuing education to keep self-current with the latest developments, advancements, and trends in the Sterile Processing field by reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the SPD/OR environment. Develops effective internal controls designed to promote adherence with applicable laws and accreditation agency requirements. Provides overall management of the inventory control and supply distribution function for Sterile and Implant Inventory Reviews the par levels of all Operating Room, Implant, & Cath Lab pars and adjusts the levels as needed to maintain an appropriate, cost effective inventory. Reviews weekly distributer usage and spike reporting and manages DED levels for all Sterile & Implant items. Possesses complete working knowledge of the MMIS for par and inventory management. Ensures that orders are placed for all inventory items to maintain adequate stock levels in Sterile and Implant Inventories Responsible for the overall management of the Sterile Processing program and ensures that instrumentation for the Main OR, COSC, and other ancillary areas are processed, stored and delivered in a safe and efficient manner. Monitors compliance with sterile processing policy and procedures, AAMI guidelines, infection control requirements, and other regulatory agencies including Joint Commission. Responsible for tracking sterile processing data, develops and implements Performance Improvement plans as indicated by the data. Collaborates with the Surgical Services department to ensure correct instrumentation and supply inventory availability. Utilizes resources efficiently to standardize product inventory while maintaining an economically viable and safe environment.
• Uses time effectively and proportionately so that responsibilities are completed in the designated time frames and meets predefined outcomes and objectives.
• Personnel Management Selects/hires employees and trains and/or oversees the training on job related tasks. Conducts employee performance management duties including completion and delivery of performance evaluations, setting goals, dissemination of information, coaching, addressing performance issues/routine correction actions, and recommending termination of employment. Makes salary recommendations. Submits notifications for personnel actions (e.g., status changes, terminations). Makes recommendations for human resource needs. Operational/Financial Management Responsible for the implementation and execution of business plans or activities for the department. May assist in the development of business plans. Makes decisions guided by the business plan and resource availability that impacts service levels and the teams ability to meet objectives. Analyzes processes and procedures and makes recommendations and/or decisions on guidelines for daily processes/activities within department. May recommend policy changes related to the department. Implements new or revised policies, processes, and procedures within the work area. Develops the annual budget, monitors and prepares budget variance reports for the department. Applies business and management expertise to identify problems/opportunities, determine solutions, and measure results. Ensures compliance with quality assurance, safety practices, policies, regulatory, and legal requirements.
• Regular attendance at work is an essential function of the job.
• Performs physical requirements as described in the Physical Requirements section

Education Qualifications

• Associate's Degree from an accredited college or university in a related filed Required or
• Bachelor's Degree from an accredited college or university in a related filed Required and
• Equivalent relevant work experience may be substituted for education. Required

Experience Qualifications

• Minimum of five (5) years of experience in Sterile Processing or Operating Room Required and
• Minimum 1-year Supervisory experience Required

Skills and Abilities

• Strong interpersonal, verbal, and written communication skills are necessary to interact with all levels of employees
• Strong Customer Service skills
• Purchasing and purchase order management concepts
• Computer proficiency with Microsoft Word, Excel, and strong knowledge of Lawson MMIS
• Excellent analytical and problem-solving skills
• Knowledge of state and national regulatory agency guidelines.
• Experience and knowledge creating and monitoring budgetary requirements.
• Ability to lead quality improvement initiatives.
• Ability to plan and manage the utilization of resources.
• Ability to facilitate and lead work groups.
• Effective written and verbal communication skills.
• Ability to communicate sensitive issues with all levels of associates/management.
• Ability to promote teamwork and build effective relationships.
• Ability to take initiative and meet objectives.
• Requires a high level of interpersonal, problem-solving and analytical skills.

Licenses and Certifications

• CRCST - Certified and Registered Central Service Technician Required or
• CSPDT - Certified Sterile Processing and Distribution Tech Required or
• CST - Certified Surgical Technologist Required

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