Medicaid Support Technician

Location:  Talent Services located at the Teacher Administrative Center (TAC), 3215 Cuming Street, Omaha, NE 68131

Reports to:  Coordinator, Talent Services-Special Education

Work Schedule/FLSA Status: 261-day 12-month / Non-exempt

Salary Schedule: 

Talent Services Technician - Starting rate is $32.93 per hour.  Salary credit may be awarded for applicable experience.

Position Purpose:  

The Talent Services Medicaid Support role will support Nebraska Education-Based Medicaid Administrative Claiming (NEBMAC) and Medicaid in Public Schools (MiPS) by managing the system that verifies eligible Medicaid service providers and monitoring the Random Moment Time Studies completed by OPS staff.

Essential Performance Responsibilities

• Support eligible staff in applying for a National Provider Identifier (NPI) number.


• Determine eligible service providers by verifying NPI numbers and required licensure.


• Manage the District's Medicaid provider account through Maximus.


• Manage the eligible provider staff list by adding new staff to the Maximus system and end-dating staff when employment ends.


• Search the exclusion databases monthly for each eligible direct service provider.


• Monitor Random Moment Time Study completion rates and contact staff not completing the required survey.


• Collaborate with Special Education and other departments to monitor the completion and accuracy of service entry documentation entered by staff.


• Manage the District's Medicaid Staff Pool List for all eligible providers.


• Communicate with IMS to pull appropriate data on Medicaid services and Medicaid-eligible students.


• During an audit, collaborate with Special Education to pull necessary documentation for the Department of Health and Human Services (DHHS).


• Communicate with Special Education to obtain the physician's signature for eligible students.  


• Communicate with other departments managing various NEBMAC and MiPS requirements.


• Attend monthly Medicaid work group meetings.

Additional Duties
Performs other related tasks as assigned by the supervisor and other central office administrators designated by the Superintendent.

Equipment: This position requires the use of basic office equipment, including computers, copiers, scanners, and fax machines.  Must always comply with OPS's guidelines for equipment use.

Travel:  Limited travel within the District may be required.

Physical and Mental Demands, Work Hazards:

• Must be able to respond rapidly in emergencies.


• Must have organization, time management, communication, and interpersonal skills.


• Work in an office environment, school buildings, and warehouse settings.

Interrelations:

• Contact with district personnel and customers and vendors.


• Will be working under the direct supervision of the department supervisor to complete day-to-day tasks.


• Will be working with a diverse population, requiring the ability to handle all situations tactfully and diplomatically.


• Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues.


• Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service.

Employee Punctuality and Appearance

• For schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave.


• Any deviation from assigned hours must have prior approval from the employee's supervisor or building administrator.


• All employees must report to work dressed in a manner that reflects a positive image of Omaha Public Schools and is appropriate for their position.

Knowledge, Skills, and Abilities:

• High school diploma or equivalent required


• An associate's degree or equivalent combination of experience and training is preferred.


• Advanced skills in computer/technology/systems.


• Experience with PeopleSoft, Infinite Campus, and TalentEd preferred.


• Demonstrated technology skills with Microsoft Office Suite, including Office 365, Word, and Excel.


• Outstanding oral and written communication skills.


• Detail-oriented with excellent analytical and problem-solving skills.


• Ability to effectively manage time and a variety of responsibilities.


• Knowledge of data privacy practices and laws; experience with a Windows-based computing environment.


• Ability to communicate at a high level, both verbally and in writing.


• Ability to deal with confidential matters.


• Capable of working effectively and cooperatively with people from diverse ethnic and educational backgrounds.


• Ability to be organized, detail-oriented, and self-motivated.


• Ability to perform various tasks, change assignments on short notice, perform under deadlines with pressure, and work in a calm and efficient manner.


• Ability to work as a productive team member. 


• Displays a significant degree of professionalism and confidentiality.


• Ability to conform to proper standards of professional dress and appearance.

Terms of Employment

This position is treated as a full-time, non-exempt classified position. The terms of your employment will be governed by applicable state laws regulating employment in a Nebraska public school and Board of Education policies, as those laws and policies may change from time to time. If your position is represented by a collective bargaining representative, then your employment will also be governed by a negotiated agreement between OPS and that collective bargaining representative.

The offer of employment is contingent upon:

• Obtaining and providing verification of all licenses, certificates, and other requirements for the position (e.g., Paraprofessionals obtaining \"Highly Qualified status,\" etc.), as identified, and maintaining all licenses, certificates, and requirements for your position throughout employment.


• A background check that demonstrates to OPS that the background is acceptable for the position.


• Verification of U.S. citizenship or legal authorization to work in the United States.


• Successful completion of a pre-employment drug test (if required for the position offered).


• Successful completion of a tuberculosis skin test (if required for the position offered).


• Successful completion of a pre-employment medical examination to determine the ability to safely and effectively perform the essential functions of the position.
  

Omaha public schools does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), marital status, sexual orientation, disability, age, genetic information, gender identity, gender expression, citizenship status, veteran status, political affiliation or economic status in its programs, activities, employment, and provides equal access to the Boy Scouts and other designated youth groups. The following individual has been designated to address inquiries regarding the non-discrimination policies: Superintendent of Schools, 3215 Cuming Street, Omaha, NE 68131 (531-299-0310).

The following persons have been designated to handle inquiries regarding the non-discrimination policies:

Students:  Director for the Office of Equity and Diversity, 3215 Cuming Street, Omaha, NE 68131. (531-299-0307)

Employees and Others: Chief Talent Officer, 3215 Cuming Street, Omaha, NE 68131. (531-299-0240)

The Omaha Public School District is committed to providing access and reasonable accommodation in its services, programs, activities, education, and employment for individuals with disabilities. To request disability accommodation in the application process,s please contact the human resources department at 531-299-0240.